The Allocation and Accommodation team are responsible for managing the Council’s housing register and delivering a comprehensive Choice Based Lettings scheme to customers. You will be responsible for processing applications received to join the housing register whilst actively responding to telephone and email enquiries from current applicants. You will be expected to provide advice around available housing options in the borough to reduce demand on the council and use housing knowledge to signpost to other teams within the Council to support applicants with moving homes. 

 

 

As a Home finder assistant you will provide advice and assistance to vulnerable applicants and tenants in relation to their housing application.  You will also work as part of a team to carry out administrative functions in connection with the re-housing of applicants including processing housing register applications and collating statistical information. You will be positive and be able to work on your own initiative. You will have good time management skills and be able to confidently advise customers on housing options available to them. 

 

 

The Home finder assistants are part of a wider team within Homes and work alongside a number of other services to effectively support our residents. Our aim is to ensure that our tenants are able to remain independent in their homes with no detriment to their well-being. We support The Deal and encourage our team to actively demonstrate the Be Wigan behaviours in their every day roles. 

 

As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits.

 

 

Wigan Council are proud to be a Covid safe organisation. For some of this role you will be required to work from home and connect with your team and others virtually.  However, there may be occasions where you are required to go into a council building to carry out part of your role. The health and wellbeing of our staff is of utmost importance to us and if you are required to use a council building, a risk assessment will be conducted beforehand and the appropriate safety measures put in place.

 

For further information, please contact Rebecca Parr at Rebecca.parr@wigan.gov.uk 

 

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