Wigan Life Centre South
College Avenue
Wigan
WN1 1NJ
Salary: Grade 6, £27,334 - £30,296 per annum.
37 hours per week
Your role:
This role is part of the Appointeeship Team which is specifically responsible for providing financial support to individuals who have an identified need. Ensuring personalisation underpins the approach of the team.
You will support Appointeeship Management, Corporate Appointees and the Appointeeship Finance Officer to maximise, manage and maintain all benefits for their allocated caseload of clients.
You will monitor Wigan Council’s Appointeeship suite of banks accounts via report for any unusual activity as well as prepayment card creation and activation. Monitor debt, direct debit set up and payment plans, your findings will be referred to the Appointee for action.
You will complete ad-hoc financial checks within a client’s appointeeship bank accounts, Prepayment Cards to prepayment cards and payment of invoices.
You will monitor processes to ensure they have been followed appropriately and report your finding to the Appointeeship Team Manager.
About you:
You must have significant knowledge of the DWP benefits system and associated thresholds. You must be able to demonstrate a good knowledge of the Adults Services Appointeeship Process or demonstrate a knowledge of working with financial processes. You must have excellent skills in using multiple IT systems. Be able to manage your workload and be an organised individual, who is logical and solution focussed. Experience of working with clients in finance. You must also have the ability to determine priorities and meet deadlines.
About us:
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards and has recently published The Deal 2030, our ambitious plan for our borough. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.
We will provide you with ongoing training and the opportunity to work in a stimulating and supportive environment. You will receive regular supervision and have the opportunity to develop within the role and wider Council. We will offer you a smart working environment which will enable you to be flexible with the opportunity to work across many sites throughout the borough and may include home working.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.
Wigan Council prides itself on equality, inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
To be appointable in this role you must be able to prove you have the right to work in the UK. If you are unsure, please visit the below link to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)
For an information discussion please contact Amanda Leyland – Appointeeship Team Manager 01942 489567 or email Amanda.Leyland@wigan.gov.uk
To view the details relating to this position, please click the links below:
Interview date: Tuesday 14th May 2024
This position is subject to Enhanced Disclosure Procedures plus adult barred check.
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