Business Support Services Officer

Priority Candidates will be considered in the first instance

 

Leigh Town Hall

Market Stret

Leigh

WN7 1DY

 

Salary: Grade 4, £11,750 - £12,351 per annum. £12.18 - £12.80 per hour

 

18.5 hours per week

 

Hours: Over 3 days week 1 and 2 days week 2 – Wed/Thurs/Fri

 

Your role:

 

You will ensure the delivery of high quality and effective administrative services including taking minutes for safeguarding and other meetings as required.  Also supporting operational colleagues achieve their goal of delivering exceptional services to adults, families, and carers.  You will provide a high standard of customer care and will work to strict deadlines to ensure that all work is completed in a timely and accurate manner.

 

There will be an expectation to cover other bases within the Council.

 

About you:

 

For this role:

  • You will have a level 2 NVQ qualification in Administration or the ability to demonstrate a similar level of knowledge, skills and experience.
  • You will have excellent communication, decision making and customer care skills. 
  • You’ll be a great team player but with an aptitude to work on your own when required. 
  • You must be flexible in your approach to work to support a range of projects across the service.  You will be friendly and courteous when dealing with both members of the public, service users and other professionals.
  • You will also show a good level of understanding in using a range of Office IT packages.

About us:

 

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards and has recently published The Deal 2030, our ambitious plan for our borough. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

 

The Business Support Services Team provides administrative support to professional front line practitioners, working with the most vulnerable people in the borough. We have a strong commitment to improving the lives of Wigan residents, and are currently undertaking an exciting transformation of Adult Social Care and Health which will improve outcomes and experiences for our residents.

 

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

 

Wigan Council prides itself on equality, inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

 

To be appointable in this role you must be able to prove you have the right to work in the UK. If you are unsure, please visit the below link to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

 

For further information, or an informal discussion, please contact Sue Richards, Senior Business Support Services Officer on 01942 404523 or Amanda Sharrock, Senior Business Support Services Officer on 01942 828078 .

 

To view the details relating to this position, please click the links below:

 

Job Specification

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Interview date: Thursday 11th April 2024

  

 

Business Support Services Officer
Location: Leigh Town Hall