Wigan Town Hall
Library Street
Wigan
WN1 1YN
Salary: Grade 6, £27,344 - £30,296 per annum
37 hours per week
Temporary for 12 months
Your role:
As a Recovery Officer you will participate in the collection of all Civil and Sundry Debts on behalf of the Council, by utilising all appropriate recovery and enforcement options. The debt relates to the following categories: Housing Benefits, Adult Social Care, Public Bodies, Wigan Schools, Trade, Domestic and Voluntary Sector Customer Groups.
About you:
You must have the ability to make decisions independently without reference to Senior Management and have a high level of negotiation skills and the ability to persuade and influence others.
You must have a good level of IT skills and relevant experience in a finance environment. You must also have excellent interpersonal skills and the ability to build positive working relationships and deal with sensitively with other council officers and members of the public.
About us:
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards and has recently published The Deal 2030, our ambitious plan for our borough. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.
The Financial Transactions and Systems Team collect in excess of £100m if income on an annual basis as well as paying out 80,000 invoices.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.
Wigan Council prides itself on equality, inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
To be appointable in this role you must be able to prove you have the right to work in the UK. If you are unsure, please visit the below link to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer. (www.gov.uk)
For further information, please contact Peter Bates at P.Bates@wigan.gov.uk
To view the details relating to this position, please click the links below:
Interview date: Week Commencing Monday 27th May 2024